These Terms of Service (“Terms”) constitute a legally binding agreement between Fast Hiring LLC, doing business as FastHiring (“FastHiring,” “we,” “our,” or “us”), and the individual or entity accessing or using the FastHiring platform (the “Service”) (“Customer,” “you,” or “your”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.
I. THE SERVICE AND PLATFORM ROLE
FastHiring provides a cloud-based software platform designed to facilitate hiring workflows, including candidate management, scheduling, and real-time interview coordination. FastHiring operates solely as a technology provider and not as an employer, staffing agency, recruiter, or hiring decision-maker. FastHiring does not evaluate candidates, verify job postings, or participate in hiring decisions.
The Service may facilitate real-time audio and video communications between users. FastHiring does not currently provide end-user-facing recording functionality and does not store the audio or video content of interviews. If recording functionality is introduced in the future, FastHiring will implement notice and consent mechanisms that comply with applicable federal, state, and local recording consent laws, including all-party consent requirements, prior to any such feature becoming available. Customers are solely responsible for compliance with all applicable laws relating to recording, monitoring, and consent.
II. ELIGIBILITY AND AUTHORITY
You represent and warrant that you are at least eighteen (18) years of age, have the full legal authority to enter into these Terms, and are authorized to bind the organization on whose behalf you are registering. You represent that your use of the Service will be solely within the United States and will comply with all applicable federal, state, and local laws and regulations.
III. ACCOUNT REGISTRATION AND SECURITY
You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You agree to immediately notify FastHiring of any actual or suspected unauthorized access to your account.
To the maximum extent permitted by applicable law, FastHiring shall have no liability for any loss or unauthorized activity arising from your failure to safeguard credentials — except to the extent directly caused by FastHiring’s own gross negligence or willful misconduct, including a security breach originating from FastHiring’s own systems.
IV. ACCEPTABLE USE AND PLATFORM RESTRICTIONS
You agree to use the Service strictly in compliance with all applicable laws and not in any manner that infringes the rights of any third party. You shall not interfere with or compromise the security or integrity of the Service, use automated means to extract data, reverse engineer the Service, or use it to develop a competing product that directly replicates or substitutes for the core functionality of the Service.
FastHiring will not use Customer Data to train, fine-tune, or develop machine learning or artificial intelligence models without Customer’s prior written consent. Aggregated, anonymized platform usage data may be used for product improvement and analytics purposes, but not for AI model development without separate disclosure.
V. CUSTOMER RESPONSIBILITIES AND HIRING COMPLIANCE
You are solely responsible for all hiring activities conducted through the Service, including job postings, candidate communications, screening criteria, interview processes, and hiring decisions. You are solely responsible for compliance with all applicable employment laws, including anti-discrimination, equal employment opportunity, wage and hour, and worker classification laws.
Customer is solely responsible for ensuring its use of the Service complies with all applicable laws in the jurisdictions where its candidates are located, including the EU General Data Protection Regulation (GDPR) where applicable. By using the Service to invite, evaluate, or communicate with individuals located outside the United States, Customer warrants it has a lawful basis to do so and agrees to indemnify and hold FastHiring harmless from any claims arising from such use.
VI. DATA RIGHTS AND PROCESSING
As between the parties, Customer retains ownership of all Customer Data. Customer acts as the data controller and FastHiring acts as a service provider and data processor. FastHiring agrees that: (a) it will not use Customer Data for any purpose other than providing the Service; (b) it will not use Customer Data outside the direct business relationship; (c) it will not combine Customer Data with data from other sources except as necessary to detect security incidents or protect against fraudulent or illegal activity; (d) it will notify Customer if it can no longer meet its privacy law obligations; (e) it will flow these obligations to subprocessors; (f) Customer has the right to ensure FastHiring’s use of data is consistent with Customer’s legal obligations; (g) FastHiring certifies it understands and will comply with these restrictions.
FastHiring does not sell personal data and does not use Customer Data for advertising or marketing purposes. FastHiring’s Data Processing Addendum (“DPA”) is available at fasthiring.ai/DPA or upon request at support@fasthiring.ai.
VII. THIRD-PARTY SERVICES AND INTEGRATIONS
The Service relies on subprocessors listed in FastHiring’s Privacy Policy. FastHiring contractually requires subprocessors to maintain data protection obligations consistent with these Terms. FastHiring is not responsible for downtime or incidents caused by third-party providers beyond its reasonable control, provided FastHiring exercised reasonable care in selecting them. Customer assumes risk for any third-party integrations it independently configures.
VIII. INTELLECTUAL PROPERTY
FastHiring retains all right, title, and interest in and to the Service, including all software, technology, content, and intellectual property. Customer receives only a limited, revocable, non-exclusive right to access and use the Service in accordance with these Terms.
IX. MARKETING RIGHTS
Customer grants FastHiring a limited, non-exclusive right to use Customer’s name and logo for general marketing purposes, including website listings and customer references. FastHiring will not publish case studies or testimonials without separate consent. Customer may withdraw this consent at any time by written notice to support@fasthiring.ai, and FastHiring will remove the materials within thirty (30) days.
X. SERVICE AVAILABILITY, WARRANTY, AND REMEDY
The Service is provided on an “as available” basis. FastHiring does not guarantee uptime or uninterrupted operation.
FastHiring warrants that the Service will materially conform to its published documentation under normal use conditions. “Published documentation” means feature descriptions and user guides available at fasthiring.ai/features, as updated from time to time. This warranty does not apply to beta features, third-party integrations, or downtime caused by factors outside FastHiring’s reasonable control.
If Customer notifies FastHiring in writing of a material non-conformance, FastHiring will use commercially reasonable efforts to correct the non-conformance within thirty (30) days. If FastHiring is unable to correct the non-conformance within such period, Customer may terminate the affected subscription and receive a pro-rata refund of any prepaid fees for the remaining subscription term.
XI. DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXCEPT FOR THE LIMITED WARRANTY IN SECTION X, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” FASTHIRING DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FASTHIRING DOES NOT GUARANTEE ANY HIRING OUTCOMES, CANDIDATE PARTICIPATION, OR BUSINESS RESULTS.
XII. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FASTHIRING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.
FASTHIRING’S TOTAL AGGREGATE LIABILITY FOR DIRECT DAMAGES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
THE FOREGOING LIMITATIONS DO NOT APPLY TO: (I) CUSTOMER’S INDEMNIFICATION OBLIGATIONS UNDER SECTION XIII; (II) EITHER PARTY’S LIABILITY FOR BREACH OF CONFIDENTIALITY OBLIGATIONS; (III) EITHER PARTY’S LIABILITY FOR INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY; OR (IV) LIABILITY ARISING FROM EITHER PARTY’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
XIII. INDEMNIFICATION
Customer shall defend, indemnify, and hold harmless FastHiring and its affiliates from and against any and all claims, damages, losses, liabilities, and expenses, including reasonable attorneys’ fees, arising out of or relating to Customer’s use of the Service, Customer Data, job postings, hiring practices, prescreening criteria, candidate communications, violation of applicable law, or breach of these Terms. FastHiring may assume control of the defense of any indemnified matter. Customer shall not settle any claim that imposes obligations on FastHiring without FastHiring’s prior written consent.
XIV. TERMINATION
Customer may terminate at any time through account settings or by contacting support@fasthiring.ai. For curable breaches — excluding security incidents, illegal activity, or non-payment — FastHiring will provide thirty (30) days’ written notice and cure period. For security incidents, illegal activity, or non-payment, FastHiring may suspend or terminate immediately with concurrent notice.
Upon termination, Customer’s access to the Service will cease. FastHiring will retain Customer Data for one hundred eighty (180) days following termination, during which Customer may request an export in JSON format. FastHiring will use commercially reasonable efforts to provide exports within ten (10) business days of a written request. Following the 180-day period, FastHiring will delete or anonymize Customer Data. Account and billing records may be retained longer as required by applicable law.
XV. DISPUTE RESOLUTION; ARBITRATION
Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (“AAA”). AAA Commercial Arbitration Rules apply for business entity Customers; AAA Consumer Arbitration Rules apply for individual consumers. For purposes of this Section, 'individual consumer' means a natural person using the Service primarily for personal, household, or small business purposes and not acting primarily in a professional procurement or enterprise capacity. Arbitration shall be conducted remotely unless both parties agree in writing to an in-person proceeding.
The parties waive any right to a jury trial. All claims must be brought on an individual basis; class actions and representative proceedings are waived to the fullest extent permitted by law.
Notwithstanding the foregoing: (a) either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information; (b) either party may bring an eligible claim in small claims court; (c) claims under the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2022 are excluded and may be brought in court.
You may opt out of arbitration by written notice to support@fasthiring.ai within thirty (30) days of first accepting these Terms.
XVI. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.
XVII. EXPORT CONTROL AND RESTRICTED USE
Customer agrees to comply with all applicable U.S. export control and trade sanctions laws, including EAR and OFAC sanctions programs. The Service may not be used in connection with sanctioned jurisdictions including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine. Customer warrants it is not located in a sanctioned jurisdiction and is not listed on any U.S. government denied parties list.
XVIII. GENERAL PROVISIONS
These Terms constitute the entire agreement between the parties and supersede all prior agreements.
Assignment. FastHiring may assign these Terms in connection with a merger, acquisition, or sale of substantially all assets, provided the assignee assumes all obligations. FastHiring may not assign to a direct competitor without Customer’s consent. Customer may not assign without FastHiring’s consent except in connection with a merger or internal reorganization.
Force Majeure. Neither party shall be liable for delays or failures from causes beyond its reasonable control, including acts of God, war, terrorism, cyberattacks, government actions, or failures of third-party infrastructure providers.
Survival. Sections VI, VIII, XII, XIII, XV, and any confidentiality obligations survive termination.
Feedback License. Customer grants FastHiring a perpetual, irrevocable, royalty-free license to use any feedback or suggestions provided regarding the Service.
Beta Features. Beta or preview features are provided “as is,” may be discontinued at any time, and are excluded from any uptime or warranty commitments.
Notices. Formal notices shall be delivered by email to the address on file, with a copy by courier or certified mail to each party’s principal address. FastHiring’s address: Fast Hiring LLC, 8735 Dunwoody Place, Ste N, Atlanta, Georgia 30350. Notices are effective upon confirmed receipt.
Modifications. For material changes, FastHiring will provide at least thirty (30) days’ advance notice. Continued use after the effective date constitutes acceptance.
Incorporated Documents. These Terms incorporate by reference the FastHiring Privacy Policy, Employer Responsibility Agreement, and DMCA Copyright Policy available at fasthiring.ai. These Terms control in conflicts unless an incorporated document expressly states otherwise.
Severability. If any provision is unenforceable, the remaining provisions remain in effect.
Waiver. Failure to enforce any provision shall not constitute a waiver.
XIX. BILLING, RENEWAL, AND CANCELLATION
Subscription and Fees. Access to paid features is provided on a monthly subscription basis. Subscriptions are prepaid — fees are charged at the beginning of each billing period before access is provided. All fees are in U.S. dollars and are non-refundable except as expressly stated herein.
Automatic Billing. Subscriptions are billed automatically to the payment method on file at the start of each monthly billing period. No invoice is issued in advance. By providing a payment method, Customer authorizes FastHiring to charge the applicable subscription fee automatically each month until the subscription is canceled or terminated.
Auto-Renewal. Subscriptions automatically renew each month unless Customer cancels prior to the renewal date. FastHiring will provide notice of upcoming renewal by email at least fifteen (15) days before the renewal date. The renewal notice will state the applicable renewal fee, renewal date, and instructions for how to cancel.
Cancellation. Customers may cancel at any time through account settings or by contacting support@fasthiring.ai. Cancellation takes effect at the end of the then-current paid billing period. Customer retains full access through the end of the paid period. No refunds or credits are issued for the remaining portion of a paid period following cancellation.
Sessions and Invitations. Hiring sessions and candidate invitations included in a subscription period are allocated for use within that billing period and expire at the end of that billing period regardless of whether the subscription is active, paused, or canceled. Customers retain access to and may use their allocated sessions through the end of the billing period in which they were purchased. Unused sessions do not roll over to subsequent billing periods and have no cash value. Ad-hoc session purchases expire ninety (90) days from the date of purchase if not used and are non-refundable.
Pause. Customers may pause their subscription through account settings. During a pause, the subscription will not renew or be billed. Customer retains access to use any remaining features or sessions from their last paid billing period. Once those features are consumed, the account transitions to view-only access. Customers may select a pause duration of up to three (3) consecutive months. If a subscription remains paused for four (4) consecutive months without resuming, it will automatically convert to canceled status. FastHiring will provide at least seven (7) days' advance email notice before any automatic conversion to canceled status.
Failed Payment. Subscriptions are prepaid and access is contingent on successful payment. If a scheduled charge fails, FastHiring’s payment processor will automatically retry the charge. FastHiring will notify Customer by email of each failed attempt. If all retries are unsuccessful, Customer’s account will transition to view-only access. During view-only access, customers may log in and view their account, dashboard, existing jobs, and analytics but may not create new hiring sessions, post new jobs, or add team members. Customer may update their payment method at any time through account settings or by contacting support@fasthiring.ai to immediately restore full access. If payment is not resolved within thirty (30) days of the first failed charge, the account will be treated as canceled. Customer Data will be retained during any view-only period and for one hundred eighty (180) days following cancellation consistent with Section XIV. Upon resolution of a failed payment, full access is restored immediately. The billing cycle is not adjusted — the next renewal occurs on the original renewal date regardless of when payment was resolved. Unused sessions from the current billing period will expire at the end of that period and do not carry forward. Customers are encouraged to resolve payment failures promptly to maximize access within their current billing period.
Ad-Hoc Purchases. Customers may purchase additional hiring sessions or candidate invitations on a one-time basis. Such purchases are non-refundable, do not renew automatically, and are not subject to the cancellation or pause provisions above.
Free Trials. At the time of free trial registration, Customer will be clearly informed that the trial will automatically convert to a paid subscription at the end of the trial period and will be shown the applicable subscription fee. FastHiring will send a reminder email at least three (3) business days before the trial expires. Customer may cancel at any time before expiry to avoid being charged.
Price Changes. FastHiring may change subscription fees upon at least thirty (30) days’ advance notice by email. Price changes take effect at the beginning of the next renewal period and will not apply to a current subscription term without Customer’s written agreement. The notice will include the new fee, effective date, and cancellation instructions.
Taxes. All fees are exclusive of applicable taxes. Customer is responsible for all sales, use, VAT, and similar taxes, excluding taxes on FastHiring’s net income.
Refunds. Except where required by applicable law, all fees are non-refundable. FastHiring may, in its sole discretion, issue credits or refunds in cases of extended Service unavailability.
XX. CONTACT
For questions regarding these Terms, contact: support@fasthiring.ai